Apisero is a leading ITES company specializing in a wide range of services, including software development, API integration, IT consulting, and business process outsourcing. With a global presence and a workforce of over 3000 employees across various locations, ensuring the security of their digital assets and customer data was a top priority. To address their security needs effectively, Apisero partnered with Cycops Managed Security Service.
Challenges Faced by Apisero
Prior to engaging with Cycops, Apisero encountered several challenges:
- Resource Constraints: Maintaining an in-house security team was proving to be costly, and it was challenging to find and retain skilled cybersecurity professionals.
- Vulnerability Management: The company struggled to consistently identify and remediate vulnerabilities across its IT infrastructure.
- Vendor Risk Assessment: Managing third-party vendor risk assessments was time- consuming and resource intensive.
Solution: Cycops Managed Security Service
Apisero chose Cycops Managed Security Service to address these challenges comprehensively. The key components of the solution included:
- 24/7 Security Operations Centre (SOC): Cycops provided round-the-clock monitoring and threat detection, ensuring rapid response to any security incidents.
- Vulnerability Management: Cycops conducted regular vulnerability assessments and penetration testing to identify and remediate security weaknesses.
- Compliance and Certification Support: Cycops assisted Apisero in achieving ISO 27001 certification, ensuring that the company met the necessary security and compliance standards.
- Vendor Risk Assessment: Cycops conducted more than 30 third-party vendor risk assessments on behalf of Apisero, reducing the burden on the internal team.
Results and Benefits
The partnership between Apisero and Cycops Managed Security Service yielded several significant benefits:
- Cost Savings: By outsourcing their security needs to Cycops, Apisero eliminated the need to hire and maintain an internal security team, resulting in substantial cost savings.
- Enhanced Security: The 24/7 SOC and regular vulnerability assessments improved the company’s security posture, reducing the risk of data breaches and cyberattacks.
- ISO Certification: Achieving ISO 27001 certification opened up new business opportunities for Apisero, allowing them to win contracts with clients who required this certification.
- Vendor Risk Management: With more than 30 third-party vendor risk assessments addressed, Apisero demonstrated its commitment to security to its clients and partners.
- Return on Investment (ROI): The client experienced a 3:1 ROI ratio by outsourcing security to Cycops, primarily due to reduced operational costs and increased business opportunities.
Conclusion
By partnering with Cycops Managed Security Service, Apisero successfully addressed their security challenges and achieved notable benefits, including cost savings, improved security, ISO certification, and streamlined vendor risk assessment processes. This case study showcases how strategic collaboration with a managed security service provider can lead to enhanced security, regulatory compliance, and business growth in the ITES industry.
